How to connect

We provide a full package of services for hosting CDN nodes in Ukraine, which includes:

• colocation at the biggest and the most power supplied DC in Kyiv BE MOBILE;
• direct access to the Internet exchange point DTEL-IX and connectivity to 98% of Ukrainian networks;
• «cash-fill» Internet access or data-channel to the central node of CDN;
• "Remote Assistant" Service for works on equipment (installation of new servers, setup of switches, hard drives replacement, etc.);
• consulting and assistance of high-qualified staff.

Together with the colocation of network equipment and Hack CAPEX Service, providers are able to colocate by their switch also a few servers for their network support.

Only in our datacenters, you will get the highest uptime, staff professionalism, and network accessibility of equipment.

Many Ukrainian state-owned companies in the qualification requirements for tender participants for the provision of Internet access services clearly indicate that the operator must have an active connection to the DTEL-IX traffic exchange point.

This requirement is quite logical because to DTEL-IX are connected all mobile operators, big and medium ISPs, home networks, and regional operators. So the traffic of all Ukrainian users to information resources of state-owned companies remains local, which is the best solution in terms of security.

DTEL-IX provides the ability of flexible traffic management, which gives the administrators of state-owned companies additional tools for traffic control.

Companies connected to DTEL-IX, get the Membership Certificate, which we update every three years. If the company gets the Certificate it means that the company fulfilled the Technical requirements of connection and у is compliant with principles of secure traffic routing, formalized by the Internet Society in frames of MANRS global initiative. 

Mandatory observance of all MANRS principles by all Members of IX minimizes the number of serious network incidents in the country and significantly increases the stability of the networks.

Direct connection to DTEL-IX decreases AS-PATH and latency between your autonomous system and autonomous systems of other Members. It automatically improves the quality of services provided by your company. 

If your company is an ISP for retail customers than you know that most subscribers don't wait for page opening longer than 2 seconds and close browser tab. Among the other, the reason for long page download may be high latency from subscribers to required resources. And it may indicate the poor connectivity of the operator's network. 

The poll of our Members' users shows dependence between high NPS (Net Promoter Score - index, in particular, showing the willingness of the subscriber to recommend his provider to friends) and direct connection to DTEL-IX. Moreover lower NPS have companies who manage their traffic invasively, i.e. change it by applying unreasonable routing policies. Also, lower NPS have operators that don't have enough capacity between their networks and DTEL-IX. Therefore, having a direct connection to DTEL-IX and enough capacity in it, you significantly increase the loyalty of your customers.

Why direct connection is important?

Measurement of Members' traffic after getting connected to DTEL-IX shows 10% traffic growth on the same subscribers base.

Directly connected providers earn more because of increased stability customers access to the Internet. It leads to better subscriber satisfaction rates and gives an opportunity to index the subscription fee with less effort, keeping the operator's income at an acceptable level. Satisfied customers pay better and more consistently, load the call-center less with calls, and, over time, become your "brand advocates".

Providers directly connected to DTEL-IX have an opportunity to take part in major government tenders for the provision of Internet access services, which additionally increase the income and expands the customer's portfolio.

DTEL-IX is #1 choice of international companies, that are looking for access to the biggest amount of networks in the region within a single connection to Internet Exchange point. Besides that through DTEL-IX is available the full list of Ukrainian networks, international carriers are attracted by IX's stability, principles of infrastructure deployment meticulous adherence to operator neutrality policies that are understandable to foreign Members.

Since 2009 to DTEL-IX have joined 266  of Members, 25% of whom are foreign Members. IX has become the real bridge between East and West in Eurasia, because on the one hand, operators from China, Central Asia, and the Middle East joined, and on the other hand, we see a Members from Poland, the Balkan region, and Central Europe. 

Ignoring the increase of international traffic at the local Internet Exchange point leads to poor connectivity, a decrease of NPS (Net Promoter Score), not optimal traffic routing, and latency increase. 

Besides the improvement of international connectivity DTEL-IX offers to its Members resources for roaming traffic exchange, access to cloud services such as Microsoft Azure, AWS, Google Cloud, OVH Cloud.

DTEL-IX is an exclusive partner of the Newtelco Carrier Ethernet Exchange program, Remote Access partner of Balkan IX and NetIX, hosting partner of leading CDN-operators of the region.